How to Create an ImmiAccount in Australia?

Posted by admin on December 31, 2025

Setting up an online visa application in Australia begins with one important step: creating an ImmiAccount. This platform is essential for lodging applications, submitting documents, receiving correspondence and managing every stage of the process through the Department of Home Affairs. A correctly created account helps to manage all your immigration related information with ease. In this aspect, this guide explains how to create an ImmiAccount, along with ways to troubleshoot common errors and tips for a smoother immigration experience.

What Is ImmiAccount?

ImmiAccount is the official online system of Australia’s Department of Home Affairs. The platform allows individuals to manage immigration requirements with the Australian Government. Applicants can use this account to access a centralised online dashboard that stores applications, documents and messages through the app or registered ImmiAccount email ID.

Through ImmiAccount, users can:

• Start and lodge new visa applications
• Upload identity and supporting evidence
• Receive updates from the Department
• Review correspondence and notices
• Track the progress of pending applications
• Update personal information as needed

Each new registrant is assigned an ImmiAccount registration number, which helps identify applications in official records.

Also Read: Top 10 Highest Paying Jobs in Australia

Step-by-Step Instructions to Create an ImmiAccount

Creating your ImmiAccount takes only a few minutes. However, accuracy in each step is important for a seamless immigration. In this aspect, here’s a detailed process to apply for an Immi account:

Step 1: Visit the Official Portal

Start by visiting the webpage of the ‘Department of Home Affairs’. On the login page, locate the ‘ImmiAccount’ tab. Click on it to begin your registration. If you face difficulty, you may refer to the official ImmiAccount contact page for support.

Step 2: Click on ‘Create an ImmiAccount’

On the login page, locate the ‘Create an ImmiAccount’ button and click on it to begin your registration. Next, enter your email ID, click on ‘send verification code’ and submit the verification code. 

Step 3: Select Your Account Type

On this page, you’ll be asked to choose between Individual or Organisation (Including Agents). Next, enter your first and last name and contact number. Make sure that these fields match your identity documentation.

Step 4: Fill in Account Details

Here, you’ve to enter your login details by creating a username and password. The format for creating passwords is as follows:

• At least 14 characters
• A mix of uppercase and lowercase letters
• Numbers and special characters

Strong credentials are important when applying online in ImmiAccount, as the platform holds sensitive personal information.

Also Read: What is the Average Salary in Australia?

Step 5: Set Security Questions

You’ll be asked to select a few questions and fill in their answers while creating Immi accounts. Read the questions carefully and write answers that you can easily remember. These security questions will help you recover your account if you lose your credentials. 

Step 6: Review and Accept Terms

Carefully read the terms and conditions for ImmiAccount Australia visa applications. Once you’ve read them, click on the acceptance prompt and security check. 

Step 7: Multi-Factor Authentication (MFA)

Before you set up your account, set up multi-factor Authentication. This layer adds an extra layer of security to your Immi Account from unauthorised access and cyber attacks. To enable MFA, you can choose between a new authenticator app or an existing authenticator app user on the ‘Setting up your multi-factor authentication page’.

After registration, you can also check your ImmiAccount application status to stay updated on processing.

Also Read: Understanding the ACS Skills Assessment in Australia

What You Can Do After You Create an ImmiAccount?

Once you are registered with the ImmiAccount, it is your central workspace for all visa-related activities. It allows applicants to prepare, lodge and track applications for different visa programs, including the Australia visa application process.

• Start New Visa Applications: You can start applications for a broad base of visas. Every application appears in your dashboard, where you can resume it at any time.
• Upload Supporting Documents: Most of the visas require identity documents, character evidence, finances, a relationship, and other supporting documents. Applicants lodging the Temporary Graduate Visa 485 often upload education completion letters and English test results during this stage.
• Track Your Application Status: The portal shows updates during the processing stages. The app allows you to track your 189 Skilled Visa application seamlessly and to identify if additional documents are required.
• Update Your Personal Information: You can update your passport details, address, or contact information right away from the app. Keeping records accurate is especially important for applicants in state-nominated visas, such as the 190 visa Australia pathway.

Troubleshooting Common Issues When Creating an ImmiAccount

During the application, you may face a few minor issues related to the Immi account login or visa application. These errors can be mitigated by following the steps mentioned below.

Also Read: Understanding the Contributory Parent Visa Processing Time

Email Verification Link Not Received

There are a few technical reasons that may cause delays in the arrival of verification emails. Let’s have a look at how you can resolve them:

• Review spam and junk folders, as automated emails are sometimes filtered.
• Confirm that you are using the same email ID that was used for creating the account.
• Select the ‘Resend Email’ option on the ImmiAccount login page.
• If the email still does not appear, use a different email account.

These steps are helpful for individuals preparing for employer-sponsored visas like the 186 visa Australia stream.

Unable to Log In After Registration

Here are a few solutions that you can use to fix login errors:

• Clean your web browser’s cookies or switch to a different browser, as some configurations can create a barrier during login.
• Confirm that your email is typed exactly as registered.
• Use the ‘Forgot Password’ option to reset access.
• Ensure your security question answers match the exact spelling and spacing used during setup.

If you are applying from South Australia, you can also seek guidance from immigration Adelaide professionals.

Tips for a Smooth ImmiAccount Experience

Once your ImmiAccount Australia is created, using the platform in a proper way ensures trouble-free progress throughout your visa journey. Here’s how you can do that:

• Maintain an Updated Profile: Keep all your personal data, including your passport number, address, and contact information, up to date. Applicants seeking local help often rely on immigration services Adelaide for guidance.
• Upload Clear Documents: Upload documents whose text and images are clearly visible or photos taken at the right angle.
• Organise Documents: Prepare labelled files, such as PDF and JPEG, to ensure the documents match the suitable format for a visa application.
• Save Reference Numbers and Receipts: Save your application receipts, Transaction Reference Number (TRN), receipt number and application ID. These documents are essential for completing medical examinations, tracking applications or contacting the Department of Home Affairs. For expert help, you may consult the best migration agent Adelaide for detailed guidance.
• Keep Multiple Copies of Essential Documents: Save offline copies of your lodged forms, uploaded documents and payment receipts.

Also Read: Top Trade Courses in Australia for 2026: Skills & PR Pathways

Final Thoughts

Learning about how to create an ImmiAccount is an essential starting point for every Australian visa applicant. The platform is a secure, modern and efficient system that streamlines communication between applicants and the Department of Home Affairs. By following the above step-by-step process, you can set up your account with ease and move forward smoothly to work or live in Australia.

FAQs

1. Is an ImmiAccount required for all Australian visa applications?

Yes, almost every online visa application to the Department of Home Affairs can be placed with ImmiAccount. It serves as the central platform for lodging forms, uploading documents, and receiving official updates.

2. Can I create an ImmiAccount if I am applying from outside Australia?

Yes, you can create and use an ImmiAccount from any country. The system is completely online and you need not be in Australia physically.

3. What happens if my verification email doesn’t arrive?

First, check your spam or junk mail because automated emails are usually filtered. If it does not show up, you may ask for a new verification link on the login page.

4. What should I do if I cannot log into my ImmiAccount?

In such situations, click on the option of ‘Forgot Password’ to reset your login information and ensure that you type the right email address. If the problem persists, review system maintenance notices on the Department of Home Affairs site.

5. How can an immigration agent help me set up my ImmiAccount?

An immigration agent can guide you through the proper setup process to make sure that all the details are typed in the right way. This step reduces the chances of errors that could delay your visa application.